Frequently Asked Questions

SafeVault is a password manager that stores all your passwords, credit cards, and sensitive notes in an encrypted vault. You only need to remember one master password.

Yes! SafeVault offers a generous free plan with up to 50 passwords on one device. Our Pro plan unlocks unlimited passwords, devices, and advanced features.

SafeVault is available on Windows, macOS, Linux, iOS, and Android. We also offer browser extensions for Chrome, Firefox, and Safari.

SafeVault uses AES-256 encryption — the same standard used by governments and banks. We employ a zero-knowledge architecture, meaning even we can't access your data.

Even in the unlikely event of a server breach, your data remains encrypted. Without your master password, your vault contents are unreadable. We also undergo regular third-party security audits.

No. Our zero-knowledge architecture means your data is encrypted before it ever reaches our servers. We never have access to your master password or vault contents.

Due to our zero-knowledge architecture, we cannot reset your master password. However, you can set up an emergency recovery kit when you create your account to help you recover access.

Yes! You can export your vault data in CSV or encrypted JSON format at any time from your account settings.

You can delete your account from the settings page. This will permanently remove all your data from our servers. Please export your data first if needed.

The Pro free trial lasts 14 days and gives you access to all Pro features. No credit card is required to start. After the trial, you can continue with the free plan or upgrade.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with SafeVault Pro, contact our support team for a full refund.